Double Broker
Bounty Hunter (DBBH)
We come across carriers and brokers involved in the illegal act of Double Brokering on a daily basis. As a result of these acts, carriers and brokers experience depressed rates while scammers bleed away a driver’s potential revenue. We expose and identify offenders, and make it public. We know we alone will not stop Double Brokers in the community, but we can at least expose them for the scammers they are.
Fraud Prevention Services:
– Consulting Services – Spot consultations on specific cases. Review carrier, broker, shipper, receiver, and warehouse procedures. Create custom webinars to provide Fraud Prevention training to your drivers, dispatchers, brokers, warehouses, or shippers.
– Freight Fraud Investigation and Resolution – Work with stakeholders to investigate and resolve fraud claims.
– Reputation Management Investigation and Removals – Negotiate with brokers to remove unjust or aged Freight Guards, Watchdog Reports, or other unjustified Negative Reviews.
Is your business being weighed down by an undeserved FreightGuard Report, Watchdog Report or Negative Review?
We offer assistance in mediating between carriers and brokers to break through misunderstandings and retaliatory actions. We believe that cooler heads can prevail and work to manage your reputation.
Only the brokerage who applied the review can remove it. We work with review posters to see reason and find a suitable settlement that is acceptable to both sides, and remove the anchor from your business.
Contact us for assistance. We require a $250 retainer fee when we accept a case. Report removal is usually charged at $500 upon successful removal. There may be additional fees depending on how difficult the case may be. If we fail to successfully negotiate a removal, you will only pay our original retainer fee.
There is no promise of success. At the end of the day, the broker has the final call on the “validity” of the report.
Since we are not attorneys, we will refer you to an attorney, should that be necessary.
WARNING: We do not clean scammer records. If you are guilty of freight fraud, we will report you to the Federal Motor Carrier Safety Administration for federal investigation.
Carriers: Do you think your load has been double brokered?
You do not have to let the double brokers win. We are here to help you get the money you deserve for your load. If you have experienced ANY of the following, your load may be double brokered:
– Load is not factorable
– Broker setup through Kissflow or RIGZ platforms
– Broker forbids carrier from contacting shipper or receiver
– Broker directs carrier to check-in as a different carrier
– Rate confirmation is exceptionally vague on cargo details
– Broker is aggressive in frequency in requesting updates
– Broker demands a copy of BOL immediately upon pickup
– Broker does not appear to have a grasp on US geography.
– Irregularities on the BOL
– Rate for the cargo is abnormally high or abnormally low
– English is not the broker’s native language, or operates outside the US.
The industry standard practice for dealing with DBs is to reward the real carrier by cutting out the scammer and giving the real carrier a RC at the original rate the broker agreed to.
Email our DBBH Hotline and we can help you cut out the scammers, and recover the money that is rightfully yours!
Don’t want to rely on a service? Download our guide for free and fight them yourselves. Either way, we need to stand together to stop Double Brokers!
Brokers: Know the signs of a possible scammer and how to interpret them:
1. Dispatcher’s accent – If the person booking the load does not have English as their first language, be suspicious. I have nothing against immigrants, but most DBs have Eastern European accents.
2. Factoring Company is Crossroad Services – This is the financial arm of the RIGZ group, a known haven and financier of multiple double broker rings.
3. No Haggling – Double brokers who have no intention of paying the real carrier don’t care what you are paying as they are pocketing everything.
4. Age of authority nor inspection count is a viable indicator of the worthiness of a motor carrier. Most fraud cases come from scammers IMPERSONATING carriers without their knowledge. It is VERY RARE that a carrier is “in on the scam”.
5. Unable to make a verification call/email to carrier officers using SAFER contacts – There is a new trend where DBs are stealing the IDs of real carriers.
6. Verify at shipper and receiver – DBs and Cargo Theft scams are easily thwarted by having simple MC verifications done by Shipper and Receiver.
7. FMCSA Recommendations in below link:
Protect Your Inbox
Carrier and Broker emails are be hacked using sophisticated tactics by foreign syndicates and cartels. These are the same tactics used against the US Government, Fortune 500 companies, etc. Hacked inboxes have no outward signs of foul play until incidents occur.
They insert keyword rules to monitor rate confirmations, cargo releases, insurance documents, etc. If they chose to impersonate the victim, they add auto delete rules and auto forward rules to eliminate the chance that the email owner will detect any foul play. The scammers will stay in the victim’s email usually only for a short time. Once they are able to strike in an attack (steal a cargo, double broker a cargo, etc) they usually sever the connection once the theft is completed. Once the link is severed, the carrier will start to see the urgent emails from brokers whose loads have gone missing. Once those emails start to come through, the theft is already done.
Best defense for any email account is 2FA or Two-Factor Authentication. Get with your email provider (even Gmail) and you can secure your account and make it far less vulnerable to hackers.
Aged DB Recoveries
Some carriers get caught up in the “to good to be true” DB scams. You don’t have to sit back and accept not getting paid for your work.
MOST brokers are able to offer real carriers some compensation in these cases. A smart broker will identify the DB before the load pays out. In such cases, brokers are sitting on checks waiting for real carriers to claim them. Remember, that the broker is only obligated to pay AT MOST the amount promised to the scamming carrier. If the DB offers more, that is a strong sign that you will not get paid at all by the scammer.
REMEMBER: IF IT’S TOO GOOD TO BE TRUE, IT PROBABLY IS A SCAM.
You can still collect on scammed loads up to 18 months after delivery. If you need help trying to collect from a DB on an aged rate confirmation, we can help! Our fee for such cases is 25% of the total recovered funds.
If we fail to get you a recovery, we will put you in touch with a collections agent that specializes in dealing with broker bonds. We will not charge you for the referral.
MC Identity Theft
MC Identity Theft is when a scammer impersonates a carrier or a broker by stealing their authority.
Scammers are trolling the FMCSA SAFER site to find MC’s of greater than 6 months maturity, and have multiple inspections, or looking for carriers whose authority is about to expire due to lack of insurance. Scammers then “buy” the authority and ignore the requirement to advise FMCSA of the transfer.
They create a fake email address that is very similar to the SAFER email address or even hack the carrier’s real email and impersonate the carrier without the carrier’s knowledge.
The best defense against MC Identity Theft is to not use a public domain email address as your SAFER email. Scammers will make near duplicate Gmail, Yahoo or Hotmail accounts that give a broker the impression that they represent the impersonated carrier. INVEST IN A UNIQUE DOMAIN FOR YOUR EMAIL ADDRESS. These cannot be impersonated. Even if a scammer tries to create a public domain email, the broker will quickly identify the agent as a possible scammer because the SAFER email is a company specific domain, then will call a company officer to verify the scammer agent.
Brokers must also be aware of these scams as their authorities are being stolen too! Once a scammer has a copy of a broker’s RC, the scammer can create forged RCs to convince real carriers to take cargos to the wrong destination, thus opening the door to cargo theft.
The best defense for brokers is to contact the carrier officers at the SAFER phone or email address to verify a person claiming to be a bona-fide agent or dispatcher. A cargo gets stolen by fraud only after the scammer books the load. Preventing the scammer from booking the load will stop cargo theft by fraud.
There is no better endorsement than threats by scumbags you hunt…
We are posting threats from scammers… Enjoy!
Received on 1/25/23 after defeating SHAD and preventing the theft of $1400 on a single load against a carrier
Received while actively investigating a double broker claim against Motor Brokerage 5/4/23
