Home of the Double Broker Bounty Hunter (DBBH)
Vigilant Transportation Services, LLC
We come across carriers and brokers involved in the illegal act of Double Brokering on a daily basis. As a result of these acts, carriers and brokers experience depressed rates while scammers bleed away a driver’s potential revenue. We expose and identify offenders, and make it public. We know we alone will not stop Double Brokers in the community, but we can at least expose them for the scammers they are.
Since January 2023:
DB Cases Resolved: 421
Total Increased Revenue Recovered: $121,450
Freight Guards Removed: 42
Double Broker Collections Recovered: $340,650
New Service Offering:
Customized Live Webinar Training for Brokers, Carriers, Warehouses, and Shippers on Fraud Prevention in your specific environment.
We are now offering LIVE and interactive webinar training on fraud prevention that is tailored to your organization’s needs. We can do anything from a live AMA (Ask Me Anything) with the DBBH, to custom designed, interactive webinars complete with PowerPoint handouts and educational assessments. Contact us today to have your Fraud Prevention course built today!
Fraud Prevention Services:
– Double Broker Investigation and Resolution – Work with carriers, brokers, shippers, and receivers to investigate and resolve DB claims, and aid carriers for getting paid for loads that they have been scammed on.
– Reputation Management Investigation and Removals – Negotiate with brokers to remove unjust or aged Freight Guards, Watchdog Reports, or other unjustified Negative Reviews.
– Consulting Services – Spot consultations on specific cases. Review carrier, broker, shipper, receiver, and warehouse procedures to protect stakeholders from transportation fraud threats. Create custom webinars to provide Fraud Prevention training to your drivers, dispatchers, brokers, warehouses, or shippers.
Carriers: Do you think your load has been double brokered?
You do not have to let the double brokers win. We are here to help you get the money you deserve for your load. If you have experienced ANY of the following, your load may be double brokered:
– Load is not factorable
– Broker setup through Kissflow or RIGZ platforms
– Broker forbids carrier from contacting shipper or receiver
– Broker directs carrier to check-in as a different carrier
– Rate confirmation is exceptionally vague on cargo details
– Broker is aggressive in frequency in requesting updates
– Broker demands a copy of BOL immediately upon pickup
– Broker does not appear to have a grasp on US geography.
– Irregularities on the BOL
– Rate for the cargo is abnormally high or abnormally low
– English is not the broker’s native language, or operates outside the US.
The industry standard practice for dealing with DBs is to reward the real carrier by cutting out the scammer and giving the real carrier a RC at the original rate the broker agreed to.
Email our DBBH Hotline and we can help you cut out the scammers, and recover the money that is rightfully yours!
Don’t want to rely on a service? Download our guide for free and fight them yourselves. Either way, we need to stand together to stop Double Brokers!
Brokers: Know the signs of a possible scammer and how to interpret them:
1. Dispatcher’s accent – If the person booking the load does not have English as their first language, be suspicious. I have nothing against immigrants, but most DBs have Eastern European accents.
2. Factoring Company is Crossroad Services – This is the financial arm of the RIGZ group, a known haven and financier of multiple double broker rings.
3. No Haggling – Double brokers who have no intention of paying the real carrier don’t care what you are paying as they are pocketing everything.
4. SAFER indicates no inspections despite well aged authority – DBs do not have any real assets, and thus will not have any roadside inspections.
5. Unable to make a verification call/email to carrier officers using SAFER contacts – There is a new trend where DBs are stealing the IDs of real carriers.
6. Verify at shipper and receiver – DBs and Cargo Theft scams are easily thwarted by having simple MC verifications done by Shipper and Receiver.
7. FMCSA Recommendations in below link:
The Scammers know we hunt them! They are changing tactics, and so are we!
We did not create this service to enrich ourselves. We did this to help carriers fight the DB cancer that is spreading across the industry. If you need our help, we are happy to give it.
If you don’t wish to pay for our services, you can fight them yourself! Download the guide from the downloads section below to learn how to do it. It is time consuming, but it is worth it in the long run.
If you don’t have the time to do it yourself, please contact us!
Aged DB Recoveries
Some carriers get caught up in the “to good to be true” DB scams. You don’t have to sit back and accept not getting paid for your work.
MOST brokers are able to offer real carriers some compensation in these cases. A smart broker will identify the DB before the load pays out. In such cases, brokers are sitting on checks waiting for real carriers to claim them. Remember, that the broker is only obligated to pay AT MOST the amount promised to the scamming carrier. If the DB offers more, that is a strong sign that you will not get paid at all by the scammer.
REMEMBER: IF IT’S TOO GOOD TO BE TRUE, IT PROBABLY IS A SCAM.
You can still collect on scammed loads up to 18 months after delivery. If you need help trying to collect from a DB on an aged rate confirmation, we can help! Our fee for such cases is 25% of the total recovered funds.
If we fail to get you a recovery, we will put you in touch with a collections agent that specializes in dealing with broker bonds. We will not charge you for the referral.
MC Identity Theft
MC Identity Theft is when a scammer impersonates a carrier or a broker by stealing their authority.
Scammers are trolling the FMCSA SAFER site to find MC’s of greater than 6 months maturity, and have multiple inspections.
They then cross reference those MC numbers with the carrier information that has been gathered by scammers for decades (W-9’s, Authority Certificates, Notices of Assignment, COI’s).
They create a fake email address that is very similar to the SAFER email address.
From here, they can impersonate you as a bona-fide agent of the carrier, or impersonate the broker.
The best defense against MC IDentity Theft is to not use a public domain email address as your SAFER email. Scammers will make near duplicate Gmail, Yahoo or Hotmail accounts that give a broker the impression that they represent the impersonated carrier. INVEST IN A UNIQUE DOMAIN FOR YOUR EMAIL ADDRESS. These cannot be impersonated. Even if a scammer tries to create a public domain email, the broker will quickly identify the agent as a possible scammer because the SAFER email is a company specific domain, then will call a company officer to verify the scammer agent.
Brokers must also be aware of these scams as their authorities are being stolen too! Once a scammer has a copy of a broker’s RC, the scammer can create forged RCs to convince real carriers to take cargos to the wrong destination, thus opening the door to cargo theft.
The best defense for brokers is to contact the carrier officers at the SAFER phone or email address to verify a person claiming to be a bona-fide agent or dispatcher. A cargo gets stolen by fraud only after the scammer books the load. Preventing the scammer from booking the load will stop cargo theft by fraud.
Is your business being weighed down by an undeserved Freight Guard, Watchdog Report or Negative Review?
We offer assistance in mediating between carriers and brokers to break through misunderstandings and retaliatory actions. We believe that cooler heads can prevail and work to manage your reputation.
Only the individual who applied the review can remove it. We work with review posters to see reason and find a suitable settlement that is acceptable to both sides, and removes the anchor from your business.
Contact us for assistance. FG Removal is usually charged at $500 upon successful removal. There may be additional fees depending on how difficult the case may be. If we fail, the MOST you will pay is a $50 investigation fee.
You know you are doing something right when they threaten you…
We are posting threats from Double Brokers that are sent to us in written form… Enjoy!
Received on 1/25/23 after defeating SHAD and preventing the theft of $1400 on a single load.
Received while actively investigating Motor Brokerage on 5/4/23
